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Campaign Terms and Conditions

Summary Terms and Conditions

XXX. 18+. Scan the QR code on pack or visit XXX & select your country. Enter your details & successfully complete the challenge between 00:01 CEST XX/XX/25 & 23:59 CET XX/XX/25 to enter. Weekly Prizes: XXX x branded Chupa Chups® x Stranger Things merchandise available. Prizes awarded to the XX fastest eligible entrants each week. Grand Prize: XX x Trip to the Stranger Things VR experience in London or Germany for the winner & 1 guest incl. return economy travel & accommodation. ORXX x Trip to the Stanger Things Stage Play in New York for the winner &3 guests incl. return economy travel & accommodation awarded to fastest overall eligible entrant. Max 1 entry per person per week. Max 1 Weekly Prize and 1 Grand Prize per person during the promotion. Smartphone with camera & internet access required. Full T&Cs: XXX. 

The Promoter (as defined below) confirms that Netflix CPX, LLC nor any company in the Netflix group (collectively “Netflix”) sponsors, endorses or manages, in any way, this competition, nor are they associated with it. Accordingly, in no case will Netflix have any liability with respect to the giveaway. The Promoter exonerates Netflix from any liability in connection with this campaign. The information the winner provides during their participation in this giveaway is provided to the Promoter and not to Netflix, and that information will be used in accordance with these terms and conditions.

Full Terms and Conditions:

Promoter: XXX

  1. This Promotion is open to residents of XXX aged 18 or over, excluding employees of the Promoter, agents, distributors or affiliated companies of the Promoter, and anyone professionally associated with this Promotion.

  1. No purchase is necessary. Internet access, a smartphone and a valid email address are required.

  1. Please note that while we want to encourage you to participate and enjoy the benefits of the Promotion we believe in responsible consumption of our products. DO NOT purchase more product than you can reasonably use or consume as this will not increase your chances of winning.

  1. Promotion Period: The Promotion is open between 00:01 CEST on XX XX 2025 and 23:59 CET on XX XX 2025 inclusive, within which there are weekly promotion periods (“Weekly Promotion Period”) as outlined below. Entries can be made between 00:01 and 23:59 each day during the Promotion Period.

Weekly Promotion Period

Start Time & Date

End Time & Date

1

00:01 CEST on XX/XX/25

23:59 CEST on XX/XX/25

  1. To Enter the Promotion: Entrants must:
  2. Using a smartphone, scan the QR code found on a promotional pack of Chupa Chups® x Stranger Things or visit XXX and select your country;
  3. Then complete the online form to provide your details (full name and email address);
  4. Click “Play Now”; and
  5. Complete the challenge in the fastest time.

  1. Further Entry Conditions:
  2. Smart phones using operating systems below iOS 14 or Android 9, and iPhone models older than an iPhone 8 may operate at a sub-standard rate which may impact on an entrant’s completion time.
  3. The challenge can only be launched using mobile Safari version 17.1 or newer, Samsung Internet version 23 or newer, or Google Chrome version 119 or newer. All applications must be enabled with JavaScript to launch the challenge.

  1. Maximum of one (1) entry is permitted per person, per week during the Promotion Period, and a maximum of one (1) Weekly prize and one (1) Grand Prize is permitted per person throughout the Promotion Period.

  1. Prizes:
  2. Weekly Prizes: During the Promotion Period, there are a total of XX Prizes to be won, XX(X) per Weekly Promotion Period. Each Winner will receive 1 of the following, allocated randomly:
  3. XX x Pair of branded Chupa Chups® x Stranger Things socks;
  4. XX x Branded Chupa Chups® x Stranger Things cap;
  5. XX x Branded Chupa Chups® x Stranger Things tote bag;
  6. XX x Branded Chupa Chups® x Stranger Things tin; and
  7. XX x Branded Chupa Chups® x Stranger Things lollipop.
  8. Grand Prize: There will be a total of X winners. Each winner will win 1 x Trip to the Stranger Things VR experience in London or Germany for the winner and a guest including return economy travel, and accommodation.
  9. Grand Prize. There will be a total of X winners. Each winner will win 1 x Trip to the Stanger Things Stage Play in New York for the winner and three guests including return economy travel, and accommodation.

  1. Further Prize Details and Conditions:
  2. Weekly Prize:
  3. By participating in the Promotion, entrants agree that the Prize is awarded on an "as is" basis, and that the Promoter makes no representations or warranties of any nature with respect to the Prize provided, and to the fullest extent permitted by law the Promoter shall have no liability to the Winner in relation to the Prize, its fitness for purposes, merchantability or otherwise.
  4. It is the responsibility of the participant to provide their correct, up-to-date details when entering the Promotion and/or confirming acceptance of the Prize in order for their Prize to be processed. The Promoter cannot be held responsible for winners failing to supplyaccurate information which affects Prize acceptance or delivery of their Prize.
  5. The Promoter will ensure all Prizes are properly dispatched and delivered to the address provided by each winner. In the event of lost or damage in transit, the Promoter will make reasonable efforts to replace the affected Prize. If the exact Prize is no longer available, a substitute of equal or greater value may be provided.

  1. Grand Prize:
  2. Return economy flights for two people to the nearest international airport to the selected Stranger Things VR experience, departing from the winner’s nearest international airport.
  3. XX (X) nights’accommodation in a minimum four-star hotel on a twin or double room basis. Breakfast is included.
  4. Airport transfers between the destination airport and the hotel.
  5. 2 x tickets to the Stranger Things VR experience located at XX on the XX at XX.
  6. For the avoidance of doubt, the Prize does not include food, beverages, souvenirs, gratuities, car parking charges, or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
  7. The Prize will be arranged by email/phone between the Promoter’s Prize fulfilment agency and the winner. The Prize fulfilment agency will make all reasonable efforts to provide the winner with details of the Prize at the earliest possible opportunity and to provide any accessibility support needed. The Promoter will have final discretion on all elements and aspects of how the Prize is organised. Once the Prize details including dates and location are confirmed, this cannot be amended or altered by the winner.
  8. If a booking is cancelled by the winner, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund will be provided.
  9. The winner must inform the Promoter of any wheelchair or any similar access needs.
  10. The winner and their guest will require a passport valid for at least 6 months on date of travel; any necessary visas or travel insurance are the responsibility of the winner and their guest. In the event the winner or their guest are unable to travel due to visa or other personal circumstances, no alternative tickets will be issued, and no compensation or other Prize will be provided.
  11. The Prize will be forfeited by the winner if:
  12. the winner has not obtained all of the proper travel documents by the date specified by the Promoter;
  13. the winner has any immigration complications which prevent them from entering, leaving or travelling within the selected cities; or
  14. the winner has any medical, legal or any other reason that would prevent them from accepting and participating in the Prize.
  15. All elements of the Prize must be taken as part of the same trip.
  16. The Prize must be booked by XX XX 2026 and taken by XX XX 2026. Bookings are subject to availability at the time of reservation and must exclude the following dates or periods: Valentine’s Day, Christmas, New Year’s Eve, Easter, school holidays and Bank Holiday periods in XXX (“Excluded Dates”). At least 6 weeks’ advance notice of preferred dates of travel and/or stay must be given.
  17. Once tickets have been issued, they are only valid for flights, dates and times shown. No alternatives are available. Name changes to the flight once confirmed are not permitted.
  18. The winner and their guest must abide by and are subject to any Airline’s published Conditions of Carriage.
  19. Flight extras are not included in the Prize (flight extras include, but are not limited to, on-board entertainment, meals and drinks);
  20. Lounge passes and upgrades are not provided for the winner, flights cannot be used in conjunction with any loyalty programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offer(s).
  21. The winner and their guest must travel together on all flights and airline seats are subject to availability.
  22. Return transfers from the Prize winner’s home to the local international airport are not included.
  23. If the guest of the winner is below the age of 18, the guest must provide written parental or guardian consent to travel unless accompanied by a parent or guardian.
  24. The Promoter will pay the cost of the standard room plus related room taxes only for the winner and their guest.
  25. A valid credit or debit card will be required for the winner to check in to each room and will be used to guarantee any incidentals such as in- room calls or services.
  26. The Prize winner is solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additionalnights and services together with related taxes.
  27. The winner is responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in refused entry, or the ticket holders being required to leave the event/venue.
  28. The Promoter accepts no responsibility for any delay, postponement, rescheduling or cancellation of the Prize or any related events outside of its reasonable control. In such cases, no compensation will be provided.
  29. It is the responsibility of the winner and any guests to check any travel advisories issued by a Government, to determine whether they wish to accept the risk of travelling to the destination. The Promoter will not be responsible for any loss or damage suffered by any winner or their guest arising out of their failure to follow any travel advisories issued by a Government. The winners and their guests must comply with and are responsible for obtaining all information regarding any recommended inoculation and obtaining the inoculation(s) and health regulations required by any Prize destination country or city.
  30. Pictures and images used in connection with the Promotion are for illustrative purposes only and might not reflect a true likeness of the Prizes. The Promotion does not constitute an endorsement or recommendation of the products or services being offered as Prizes.
  31. Travel insurance.

  1. Grand Prize:
  2. Return economy flights for four people to John F Kennedy airport, departing from the winner’s nearest international airport.
  3. XX (X) nights’accommodation in a minimum four-star hotel on a twin or double room basis. Breakfast is included.
  4. Airport transfers between the destination airport and the hotel.
  5. 4 x tickets to the Stranger Things Stage Play located at XX on the XX at XX.
  6. For the avoidance of doubt, the Prize does not include food, beverages, souvenirs, gratuities, car parking charges, or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
  7. The Prize will be arranged by email/phone between the Promoter’s Prize fulfilment agency and the winner. The Prize fulfilment agency will make all reasonable efforts to provide the winner with details of the Prize at the earliest possible opportunity and to provide any accessibility support needed. The Promoter will have final discretion on all elements and aspects of how the Prize is organised. Once the Prize details including dates and location are confirmed, this cannot be amended or altered by the winner.
  8. If a booking is cancelled by the winner, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refund will be provided.
  9. The winner must inform the Promoter of any wheelchair or any similar access needs.
  10. The winner and their guest will require a passport valid for at least 6 months on date of travel; any necessary visas or travel insurance are the responsibility of the winner and their guest. In the event the winner or their guest are unable to travel due to visa or other personal circumstances, no alternative tickets will be issued, and no compensation or other Prize will be provided.
  11. The Prize will be forfeited by the winner if:
  12. the winner has not obtained all of the proper travel documents by the date specified by the Promoter;
  13. the winner has any immigration complications which prevent them from entering, leaving or travelling within the selected cities; or
  14. the winner has any medical, legal or any other reason that would prevent them from accepting and participating in the Prize.
  15. All elements of the Prize must be taken as part of the same trip.
  16. The Prize must be booked by XX XX 2026 and taken by XX XX 2026. Bookings are subject to availability at the time of reservation and must exclude the following dates or periods: Valentine’s Day, Christmas, New Year’s Eve, Easter, school holidays and Bank Holiday periods in XXX (“Excluded Dates”). At least 6 weeks’ advance notice of preferred dates of travel and/or stay must be given.
  17. Once tickets have been issued, they are only valid for flights, dates and times shown. No alternatives are available. Name changes to the flight once confirmed are not permitted.
  18. The winner and their guest must abide by and are subject to any Airline’s published Conditions of Carriage.
  19. Flight extras are not included in the Prize (flight extras include, but are not limited to, on-board entertainment, meals and drinks);
  20. Lounge passes and upgrades are not provided for the winner, flights cannot be used in conjunction with any loyalty programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offer(s).
  21. The winner and their guest must travel together on all flights and airline seats are subject to availability.
  22. Return transfers from the Prize winner’s home to the local international airport are not included.
  23. If the guest of the winner is below the age of 18, the guest must provide written parental or guardian consent to travel unless accompanied by a parent or guardian.
  24. The Promoter will pay the cost of the standard room plus related room taxes only for the winner and their guest.
  25. A valid credit or debit card will be required for the winner to check in to each room and will be used to guarantee any incidentals such as in- room calls or services.
  26. The Prize winner is solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additionalnights and services together with related taxes.
  27. The winner is responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in refused entry, or the ticket holders being required to leave the event/venue.
  28. The Promoter accepts no responsibility for any delay, postponement, rescheduling or cancellation of the Prize or any related events outside of its reasonable control. In such cases, no compensation will be provided.
  29. It is the responsibility of the winner and any guests to check any travel advisories issued by a Government, to determine whether they wish to accept the risk of travelling to the destination. The Promoter will not be responsible for any loss or damage suffered by any winner or their guest arising out of their failure to follow any travel advisories issued by a Government. The winners and their guests must comply with and are responsible for obtaining all information regarding any recommended inoculation and obtaining the inoculation(s) and health regulations required by any Prize destination country or city.
  30. Pictures and images used in connection with the Promotion are for illustrative purposes only and might not reflect a true likeness of the Prizes. The Promotion does not constitute an endorsement or recommendation of the products or services being offered as Prizes.
  31. Travel insurance.

  1. Winner Selection: 
  2. Weekly Prizes: The XXentrants who successfully complete the challenge in the quickest time each Weekly Promotion Period will be deemed the Weekly Provisional Winners.
  3. Grand Prize: The XXentrants who successfully complete the challenge in the quickestthroughout the entire Promotion Period will be deemed the Grand Prize Provisional Winners.

  1. In the event of a tie between two or more entrants due to equal completion times, those entrants will be contacted and asked to answer the following question: XXX? In such case, a creative tiebreaker will be applied as set out below.

  1. Entries received based on clause 12 above will be judged by an independent third party, acting fairly and impartially, based on the following criteria:
  2. Originality (scored out of 10);
  3. Creativity (scored out of 10); and
  4. Humour (scored out of 10).

  1. Winner Notification:
  2. Weekly Prize: Each Weekly Provisional Winner (determined by completing the challenge in the fastest time and, if applicable, answering the question in Clause 12) will be contacted via email to the email address used on entry within 28 days of completing the challenge or answering the question, and may be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the Weekly Provisional Winners. Once eligibility has been confirmed, the Weekly Provisional Winner will be confirmed as a winner. If a Weekly Provisional Winner does not respond to the initial contact within 14 days or is disqualified for any breach of these Terms and Conditions, the Promoter reserves the right to award the Prize to the next fastest entrant from the relevant Weekly Promotion Period.
  3. Grand Prize: The Grand Prize Provisional Winner (determined by completing the challenge in the fastest time throughout the entire Promotion Period and, if applicable, answering the question in Clause 12), will be notified via email to the email address used on entry within 28 days of the close of the Promotion Period and may be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the Grand Prize Provisional Winners. Once eligibility has been confirmed, the Grand Prize Provisional Winner will be confirmed as a winner. If the Grand Prize Provisional Winner does not respond to the initial contact within 14 days of receipt or is disqualified for any breach of these Terms and Conditions, the Promoter reserves the right to award the Prize to the next fastest entrant from the entire Promotion Period.

  1. Weekly & Grand Prize Acceptance & Delivery: Provisional Winners may be asked to provide evidence of identity or eligibility. Once a Provisional Winner provides evidence of their identity and eligibility if requested, they should look out for an email confirming they are a Winner along with further Prize Details. Notification to arrange fulfilment of a Prize will take place within 28 days of acceptance of the Prize. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing XXXX.If a winner does not do so, the Promoter reserves the right to not reissue the Prize at its sole discretion.

  1. Moderation: The Promoter will reject entries based on clause 12 which, in the reasonable opinion of the Promoter:
  2. Contain any content that is offensive or could reflect negatively on the name, reputation, or goodwill of the Promoter and the Chupa Chups® or Stranger Things properties;
  3. Defame, misrepresent, or insult other people or companies, including, but not limited to the Promoter (including its partners); and/or promote any political agenda.

  1. If any changes are made to these terms and conditions, the Promoter will inform entrants via this website.

  1. It is the responsibility of the winners to supply the correct personal information in order to claim their Prize. The Promoter will not be liable for the non-delivery of the Prize caused by the provision of wrong information. A winner’s postal or email address cannot be updated after entry.
  2. Winners will not incur any costs to claim a Prize or equivalent benefit. A consumer may incur a cost to enter the Promotion. Winners will not incur any costs during the arrangements made by the Promoter for the winner to receive their Prize.

  1. The Promoter may request that the winners participate in reasonable publicity arising from the Promotion, including use of a winner’s name, voice, city/county of residence, photos, video or film clips, and/or other visual likeness for advertising and/or trade purposes and/or for any other purpose in any media or format now or hereafter known, without further compensation (financial or otherwise). Such participation is entirely optional, subject to the winner’s prior consent, and is not a condition of entry or Prize Acceptance.
  2. For any questions relating to this Promotion, please contact Customer Care:
  3. Portugal:XXX 
  4. Spain: XXX

  1. The Promoter seeks to run fair and secure promotions and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entries (and any of your associated aliases) will be disqualified, any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:

  1. Verify the eligibility of entrants and/or provisional winners by requesting such information we consider reasonably necessary for this purpose. Entry or a Prize may be withheld unless and until verification is completed satisfactorily.

  1. Disqualify entries that are not made directly by the individual entering the Promotion.

  1. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.

  1. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.

  1. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for Text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.

  1. Disqualify entries which, in some other way, do not fully meet the requirements of these Terms & Conditions.

  1. Disqualify entries that are completed under a minimum time completion threshold, as reasonably determined by the Promoter.

  1. Entrants must complete their details using their legal name. The Promoter reserves the right to disqualify any entrant who uses multiple names or email addresses and to require them to return any Prize they may have won.

  1. The Prizes and gifts are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute another Prize for it, of equal or greater value.

  1. Any relevant taxes that are required to be paid in order to claim the Prize are the responsibility of the Winner.

  1. If the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right to disqualify any individual who tampers with the entry process or does not comply with these Terms & Conditions, or invalidate any affected entries and/or to cancel, modify or suspend the Promotion.

  1. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to the promotional website.

  1. The Promoter, the prize fulfilment agency and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a Prize, except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.

  1. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities.

  1. All personal data supplied for this Promotion will be processed by the Promoter, and/or by any agent or third party appointed by it to assist in operating the Promotion, for the purpose of managing participant entries, administering the Promotion and, in the case of a win, delivering the prizes. The legal basis for processing personal data is the performance of a contract (i.e., participation in the Promotion) and the Promoter’s legitimate interest in ensuring the proper administration of the Promotion. In the case of winners, data may also be processed to comply with legal obligations. The personal data processed will be kept as long as the Promotion is in force and after only as long as it is necessary to comply with the referred purposes.

The Promoter informs the participants that it may outsource to third parties part of the services related to the management of the Promotion with the purpose to obtaining logistic and/or administrative support (for instance, companies that carry out the service of delivering the Prizes, or companies providing technological services like hosting of the Promoter’s website or social media channels). All these companies can have access to and process the participant’s personal data only as far as it is necessary to comply with the purposes of this Promotion. If required by law or self-regulatory codes that govern the operation of the Promotion, the Promoter may be required to share some personal data of Winners with authorities, solely to the extent legally required. This information may include Winners' name, surname, county of residence or any other personal data the Promoter is required to share.

Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained.

The participants may exercise their rights of access, rectification, erasure, objection, limitation of processing, portability, or any other that may apply under their jurisdiction, as well as, in its case, the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal, by sending an e-mail to pvmdpo@perfettivanmelle.com to the attention of the data protection office. The Promoter reserves the right to verify the truthfulness of the personal data provided by the Participant at any time,

Where provided under the applicable data protection laws, the participants may also file a complaint with the competent supervisory authority if they are of the opinion that their data protection rights may have been infringed.

  1. If any part of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.

  1. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.

  1. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.

  1. These Terms and Conditions shall be governed by XXX law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of XXX.

  1. These Terms and Conditions shall be governed by the laws of the relevant country for each entrant and their interpretation and application will be subject to the exclusive jurisdiction of the courts of the relevant country they residein.

© Copyright PromoVeritas Ltd 2025. All rights reserved.

  1. This document has been created for a specific promotion. If used for a different promotion it could result in terms that are not fit for purpose.
  2. Unauthorised copying of this document in whole or in part will constitute an infringement of copyright.
  3. Changes made to these Terms & Conditions will not be legally valid unless agreed in writing by PromoVeritas. It is the responsibility of the Client to inform PromoVeritas of any such changes, as this may affect the legality, operation and delivery of the Promotion.